Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, business name, telephone number, and country
• Billing information: payment method details processed securely through our payment provider (Stripe)
• Profile information: company details, revenue range, and other business data you enter in the platform
• Usage data: course progress, module completions, and activity within the platform
• Communications: messages you send us via email or support channels

We also collect certain data automatically when you use the platform, including IP address, browser type, device information, and pages visited, via standard web server logs and cookies.

How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide access to purchased courses and services
• Process payments and send transaction confirmations and receipts
• Track your progress and deliver a personalized learning experience
• Send service-related communications such as account updates and support responses
• Send marketing and promotional emails where you have opted in or where permitted by law
• Improve our platform, courses, and business operations
• Comply with legal obligations and enforce our Terms & Conditions

Sharing of Information

We do not sell your personal information. We may share your data with:

• Service providers who assist us in operating the platform (e.g., Stripe for payments, email delivery services, hosting providers) — bound by confidentiality obligations
• Legal authorities when required by law, court order, or to protect the rights and safety of our users or the public
• Business successors in the event of a merger, acquisition, or sale of assets, with notice provided to affected users

Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences (such as theme selection), and understand how the platform is used. You may disable cookies in your browser settings; however, some features of the platform may not function correctly without them. We do not use third-party advertising trackers.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services, resolve disputes, and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

Security

We implement industry-standard security measures including encrypted data transmission (TLS), secure password storage, and access controls. No method of transmission over the internet is completely secure; however, we take reasonable steps to protect your information from unauthorized access, disclosure, or loss.

Your Rights

Depending on your location, you may have rights under applicable privacy law including:

• Access & portability: request a copy of the personal data we hold about you
• Correction: request that inaccurate or incomplete data be updated
• Deletion: request that we delete your personal data, subject to legal retention requirements
• Opt-out of marketing: unsubscribe from promotional emails at any time via the link in any email or by contacting us
• California residents (CCPA): you have the right to know what personal information we collect, to request deletion, and to opt out of any sale of personal information (we do not sell personal information)

To exercise any of these rights, contact us at success@fundingfixed.app.

Children's Privacy

Our platform is intended for business owners and entrepreneurs and is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy. For material changes, we will provide notice via email or a prominent notice on the platform.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at success@fundingfixed.app or by mail at Funding Fixed LLC, United States.